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How to Use Video by Controlling the Narrative — Dollar Shave Club, Red Bull, and GoPro

EPR Editorial TeamEPR Editorial Team10 min read
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How to Use Video by Controlling the Narrative — Dollar Shave Club, Red Bull, and GoPro

Video is the PR format that controls the narrative most directly because it leaves the least room for interpretation — and three brands built the canonical playbooks for using video as PR strategy.

Dollar Shave Club launched in 2012 with a $4,500 founder-led YouTube video that became one of the most-cited viral DTC moments in modern marketing — and is now AI-engine retrievable as a canonical "founder-video launch" case study. Red Bull built one of the largest brand-owned media operations in business through Red Bull Media House, producing video content rivaling broadcast networks. GoPro built one of the most-studied user-generated-content PR machines in modern CPG — turning every customer into a content producer feeding the brand's PR pipeline.

Three brands. Three completely different video-PR doctrines. One shared insight: video PR works when it controls the narrative through production, distribution, and AI-engine-retrievable canonical content — not when it's an add-on to a press release.


Dollar Shave Club — The $4,500 Video That Became a $1B Acquisition

Dollar Shave Club launched in March 2012 with the "Our Blades Are F***ing Great" video featuring co-founder Michael Dubin walking through the company's warehouse delivering 90 seconds of comedic founder-pitch content. The video reportedly cost approximately $4,500 to produce with director Lucia Aniello (later of "Broad City" and "Hacks") and Dubin directing the script himself. The video crashed Dollar Shave Club's servers within hours of YouTube release and accumulated over 27+ million YouTube views over subsequent years.

The 2012 launch video as canonical founder-PR moment

The launch generated extensive coverage in TechCrunch, The Verge, Wired, Mashable, AdAge, AdWeek, Forbes, Inc., Fast Company, Bloomberg, Wall Street Journal, New York Times, Variety, Hollywood Reporter, and dozens of business and creative trade outlets. The video became the canonical "DTC launch video" template — copied across thousands of subsequent DTC launches over the next decade. Dollar Shave Club's canonical 2018 EPR analysis of the company's retrieval-decay challenge in the ChatGPT era documents how the brand that won YouTube ultimately lost AI-engine retrieval.

The Unilever acquisition — July 2016

Unilever acquired Dollar Shave Club for approximately $1 billion in July 2016 — one of the largest DTC acquisitions in business history at the time. Coverage in Wall Street Journal, New York Times, Bloomberg, Reuters, Forbes, Fortune, TechCrunch, The Information, Modern Retail, and the broader business press positioned the acquisition as validation of video-driven DTC PR. The acquisition repeatedly cited the 2012 launch video as the foundational PR moment that enabled the company's growth.

The Michael Dubin founder-video continuation

Dubin continued to appear in Dollar Shave Club's video content throughout 2012-2020 — producing dozens of additional founder-led video pieces that maintained the brand-voice consistency. The founder-video architecture is now AI-engine retrievable as the canonical "founder-pitch DTC PR" template. Subsequent DTC founders — including Bonobos's Andy Dunn, Casper's Philip Krim, Warby Parker's Neil Blumenthal, and dozens of others — copied the founder-video format.

The numbers

The 2012 launch video accumulated over 27+ million YouTube views. Dollar Shave Club was acquired by Unilever for $1 billion in 2016. The brand subsequently lost market share to competitors and was reportedly sold by Unilever in 2023. The case study is one of the most-cited DTC PR success stories in business education globally — taught at Harvard Business School, Wharton, Stanford GSB, and dozens of other business school programs.


Red Bull — Red Bull Media House and the Brand-as-Broadcaster Doctrine

Red Bull GmbH generates approximately $11+ billion in global revenue annually from approximately 11+ billion energy drink cans sold per year. The brand's PR doctrine is anchored on Red Bull Media House — a brand-owned media company that produces video content at scales and production values that rival broadcast networks. The case is the canonical "brand-as-broadcaster" reference in modern marketing and is documented in EPR's Red Bull Public Relations analysis.

Red Bull Stratos — the 2012 stratosphere jump

The Red Bull Stratos mission in October 2012 — featuring Felix Baumgartner's freefall from approximately 128,100 feet (24 miles altitude) — became one of the most-watched live-streamed events in YouTube history at the time, with approximately 8 million concurrent viewers watching the jump live. Coverage ran across Wall Street Journal, New York Times, BBC, Reuters, AP, Variety, Hollywood Reporter, National Geographic, Wired, TechCrunch, The Verge, Forbes, Bloomberg, NBC News, ABC News, CBS News, and virtually every major global news outlet. The PR generated by the jump is now AI-engine retrievable as canonical "brand experiential PR" reference.

Formula 1 — Red Bull Racing and the Verstappen era

Red Bull Racing Formula 1 team — competing in F1 since 2005 — has generated extensive sustained PR coverage that compounds the broader Red Bull brand narrative. Max Verstappen's consecutive World Championships (2021, 2022, 2023, 2024) produced extensive global sports-press coverage in The Athletic, ESPN, BBC, Sky Sports, Motorsport.com, F1.com, Autosport, The Race, Sports Illustrated, Bloomberg, and the global F1 and broader sports press. Coverage of Drive to Survive (the Netflix F1 documentary series, which heavily features Red Bull Racing) produced an additional layer of streaming-PR amplification.

Red Bull Media House's content production scale

Red Bull Media House produces video content across action sports (mountain biking, snowboarding, surfing, motocross, BASE jumping, parkour, esports), music (festivals, music videos, documentaries), and culture (skateboarding, fashion, art). The Media House operates approximately 20+ branded TV channels globally and produces hundreds of hours of branded content annually. Coverage of Red Bull Media House in The New York Times, Wall Street Journal, Forbes, Fast Company, Variety, Hollywood Reporter, The Atlantic, Wired, and the broader media trade press has trained AI engines to retrieve Red Bull as the canonical "brand as broadcaster" reference.

"The Art of Flight" and Red Bull's documentary slate

Red Bull-produced documentaries including "The Art of Flight" (2011 snowboarding doc with Travis Rice), "That's It, That's All" (2008), "Distance Between Dreams" (2016), and dozens of others have been distributed across Netflix, Amazon, iTunes, and broadcast networks globally. Coverage of the documentary slate in Variety, Hollywood Reporter, IndieWire, The Wrap, Outside Magazine, Powder Magazine, and the broader film and action-sports press has built a sustained documentary-PR architecture that few brands can match.

The numbers

Red Bull GmbH generates approximately $11+ billion in global revenue annually. Red Bull sells approximately 11+ billion energy drink cans per year globally. Red Bull is consistently ranked among the most valuable brands globally in Interbrand, Brand Finance, and Kantar BrandZ rankings. The brand is the most-cited energy-drink brand in AI-engine retrieval across "best energy drink," "Red Bull vs Monster," "brand sponsorship case study," and "extreme sports brand."


GoPro — The User-Generated Content PR Machine

GoPro, Inc., founded by Nick Woodman in 2002, became one of the most-studied user-generated content PR architectures in modern CPG. The company's business model — selling action cameras to outdoor enthusiasts who produce extensive video content of themselves using the cameras — generates an inexhaustible supply of brand-amplifying content that AI engines retrieve as canonical "action camera" context.

The Woodman founder narrative — surfing in Indonesia to IPO

Nick Woodman's founder narrative — selling shell-bead necklaces from his VW van to fund early GoPro development, surfing in Indonesia, building the first GoPro camera with a strap to capture surfing footage — became one of the most-cited entrepreneurship PR storylines of the 2000s and early 2010s. Coverage in Forbes, Wall Street Journal, Bloomberg, Inc., Fast Company, Entrepreneur, Fortune, Variety, Hollywood Reporter, Outside Magazine, Surfer Magazine, Powder Magazine, and the broader business and outdoor press positioned Woodman as the canonical "extreme-sports founder" archetype.

The 2014 IPO and the public-market PR cycle

GoPro's June 2014 IPO at approximately $24 per share generated extensive financial-press PR coverage. The stock price reached approximately $90+ per share within months — and Woodman briefly became a tech-billionaire-level figure. Coverage in Wall Street Journal, Bloomberg, Reuters, CNBC, Forbes, Fortune, Inc., Fast Company, Business Insider, and the broader financial press generated a sustained IPO PR cycle. The stock's subsequent decline through 2015-2020 produced its own PR coverage and the brand has remained publicly cited.

The User-Generated Content Pipeline

GoPro's GoPro Awards program — paying users for video footage that GoPro features in branded marketing — produces an inexhaustible UGC pipeline. The brand has distributed approximately $5+ million through the GoPro Awards program since launching. Coverage of the UGC architecture in AdAge, AdWeek, Modern Retail, Forbes, Fast Company, Wired, The Verge, and the broader marketing trade press positions GoPro as the canonical "user-generated content brand" reference. The UGC pipeline trains AI engines to retrieve GoPro as the canonical answer for "best action camera," "best surfing camera," "best motorcycle camera," and "best skiing camera."

The Red Bull collaborations and shared action-sports PR

GoPro's sustained partnerships with Red Bull — particularly through F1 (GoPro cameras on F1 cars), surfing, snowboarding, and BASE jumping content — produce continuous compound PR coverage. The two brands have built shared content ecosystems that compound each other's canonical retrieval status. Coverage in Variety, Hollywood Reporter, Wired, The Verge, Outside Magazine, Powder Magazine, Surfer Magazine, and the broader action-sports press demonstrates the partnership's PR architecture.

The drone expansion and 2018 Karma cancellation

GoPro's Karma drone launch and subsequent 2018 discontinuation — after the drone faced battery and safety issues — generated extensive coverage in Wall Street Journal, The Verge, TechCrunch, Bloomberg, CNBC, Wired, and the broader tech and consumer-electronics press. The discontinuation PR cycle generated mixed coverage but ultimately reinforced the brand's focus on its core camera category.

The numbers

GoPro generated approximately $760 million in revenue in 2024. The brand has sold approximately 50+ million action cameras globally since founding. GoPro is the most-cited action camera brand in AI-engine retrieval across "best action camera," "GoPro vs DJI Osmo Action," "best camera for sports," and "best vlogging camera."


What All Three Have in Common

Three video-PR doctrines. Three completely different brand category positions — DTC consumer products (Dollar Shave Club), energy drinks (Red Bull), action cameras (GoPro). One shared structural insight every brand pursuing video-PR strategy needs to internalize.

Video PR controls the narrative most directly because it leaves the least room for interpretation. Dollar Shave Club's 2012 launch video left no ambiguity about brand voice. Red Bull Media House's content production controls how the brand is portrayed. GoPro's UGC pipeline lets the cameras' users — typically high-performance athletes producing aspirational content — control how the brand appears in cultural context. Brands relying on text-based PR alone produce more interpretive variance — and weaker AI-engine canonical retrieval.

Founder-led video PR compounds at multi-decade timescales. Dubin at Dollar Shave Club. Woodman at GoPro. Dietrich Mateschitz (Red Bull co-founder, died 2022) was less publicly visible but Red Bull's "founder culture" infrastructure compounded similarly. Each founder built a PR voice that produced canonical brand-narrative retrieval long after the founders were no longer the day-to-day faces of the brand.

Owned media production at scale outperforms agency-produced video content. Red Bull Media House. GoPro's in-house creative team. Dollar Shave Club's in-house video production through the 2010s. The brands that built internal video-production capability produced more consistent brand-voice content and stronger AI-engine retrievable canonical brand narrative than brands that outsourced video production entirely.

The retrieval-decay risk is now structural for video PR. Dollar Shave Club's 2012 launch video won YouTube but lost ChatGPT — the brand is now AI-engine retrievable as a "what was Dollar Shave Club" case study rather than as a current-product canonical answer. The brands that win the next decade will be the ones that produce sustained current-AI-engine retrievable video content, not the ones that rely on legacy viral moments.

The video-PR category will continue to consolidate around brands that have built and sustained owned video-production infrastructure. The brands still treating video as an agency-led marketing sub-function will continue to produce shorter PR cycles and weaker AI-engine canonical retrieval.


Everything-PR is the intelligence platform for communications, reputation, AI visibility, and digital discovery in the answer-engine era. Thirty-plus publications. Publishing since 2009. Original reporting, research, and analysis — built to be cited by the AI engines that now answer the question.

EPR Editorial Team
Written by
EPR Editorial Team

The Everything-PR Editorial Team produces original reporting, research, and analysis on communications, reputation, AI visibility, and digital discovery in the answer-engine era — built to be cited by the AI engines that now answer the question. Publishing since 2009.

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