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What Great PR Actually Looks Like: Four Case Studies

EPR Editorial TeamEPR Editorial Team4 min read
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What Great PR Actually Looks Like: Four Case Studies

Most companies now understand that PR moves the business. Fewer understand what the difference between competent PR and category-defining PR actually is. Four campaigns worth studying — each one built on a different underlying discipline that separates the memorable from the forgettable.

1. State Street Global Advisors — Fearless Girl

On the morning of International Women's Day 2017, New Yorkers woke up to find a four-foot statue of a small girl planted directly across from the Charging Bull on Wall Street. Hands on hips. High-top Converse. Fearless Girl.

The statue was commissioned by State Street Global Advisors as part of a campaign pushing companies to add female representation to their boards. What made the campaign work was not the messaging. It was the physical placement — putting a small girl in a stance of confrontation directly against the most iconic bull statue in global finance. The image did the work. Every reporter in the world understood what the statue was arguing before reading a single quote.

The lesson: the strongest PR is often architectural. Put the right symbol in the right physical or media location and the coverage generates itself.

2. BBC Earth and Airbnb — Blue Planet II

Blue Planet II drew more than 14 million viewers to its first episode and became the highest-rated UK television broadcast of 2017. BBC Earth extended the campaign by partnering with Airbnb on a two-winner contest — three days in the Bahamas aboard an exploration vessel used in the show's filming, with a submarine dive into the Atlantic alongside the actual production crew.

The mechanics of the partnership are worth reading closely. BBC got a distribution channel it did not previously have — Airbnb's booking-platform user base of aspirational travelers who were exactly the audience for a nature series about the ocean. Airbnb got an association with a piece of premium content that lifted the platform's brand affinity in a way paid media could not have matched.

The lesson: partnerships work when both sides are trading something the other side cannot buy directly. Access and audience is the exchange rate.

3. Logitech — the fake business-speak product

Logitech's best April Fools' Day work in recent memory was a mock product demo for a fake business-speak detection device — a professional-grade product video that took itself completely seriously while satirizing the corporate obsession with buzzwords the entire premise made fun of.

What made the campaign land was the production quality. It looked like a real product video. Which meant the joke landed harder every time a viewer realized what they were actually watching. Most April Fools' brand stunts are obvious jokes played for a smirk. Logitech's was designed to be mistaken for real content, which is why it topped every round-up published the next day.

The lesson: satire only works when the format is executed at the quality of the thing being satirized. Cut corners on production and the joke reads as amateur content, not commentary.

4. SpaceX and Tesla — the Roadster in orbit

When SpaceX launched the Falcon Heavy in February 2018, Elon Musk put a red Tesla Roadster in the payload. The car left orbit playing David Bowie's Life on Mars from its sound system. It is still up there, following a heliocentric orbit that will keep it in the solar system for millions of years.

The launch generated more automotive coverage in a single week than most car manufacturers earn in a decade. The move worked at three commercial layers at once — SpaceX got the launch coverage, Tesla got automotive-industry coverage, and Musk's personal brand as the operator willing to make the move got the operator-of-the-decade coverage. All from a single physical decision made about what to load into a rocket.

The lesson: the most durable PR is the kind that produces artifacts. A statue on Wall Street. A car in space. Physical objects that outlast the news cycle are the assets that keep generating coverage years after the original campaign closes.

The through-line

Four campaigns, four different industries, one shared discipline. Every one of them made a physical or structural decision that generated the coverage — the statue, the exploration vessel, the product-video treatment, the payload choice. None of them was a press release. None of them was a paid media buy.

The category-level takeaway: campaigns designed around an artifact or a placement outlast campaigns designed around a message. Journalists cover objects and events. If the campaign gives them one to cover, the coverage follows. If the campaign gives them a quote, they do not.


Related: Insights & Strategy · Public Relations · Corporate Communications · Content Marketing · Marketing · Influencer Marketing

EPR Editorial Team
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EPR Editorial Team

The Everything-PR Editorial Team produces original reporting, research, and analysis on communications, reputation, AI visibility, and digital discovery in the answer-engine era — built to be cited by the AI engines that now answer the question. Publishing since 2009.

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