Public Relations Tactics for Business Growth

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Plenty of times, owners of small businesses believe that their companies don’t need any public relations efforts, but that’s not usually the case. PR is essential to the success of every single business, no matter its size. The only difference is that smaller companies that have limited budgets don’t really have the option to work with a big PR agency, which means they either have to work with a single PR professional or conduct a DIY a campaign.

Fortunately there are plenty of ways that small businesses can create and execute their own public relations campaigns. Just by using social media platforms, it’s easier than ever for businesses to get the attention of the right journalist or outlets. Additionally plenty of journalists are always happy to be in contact directly with a source instead of having to get information through a publicist.

Compelling Story

The best way to get a journalist or  media outlet talking about a business is to talk about the business itself, and that’s done through compelling stories. Businesses typically don’t receive media coverage just for being successful, new, or growing. Instead, they need to be focusing on the things that makes the business stand out from all the others. That can be the products or services that the company is offering, the problems it’s able to solve, or the things it gives back to the community.

These types of topics can offer outlets the opportunity to talk about something that interests other people and that’s genuinely new. If the business does something unique that can easily be tied to an event or  holiday, that angle can be pitched to a journalist.


Another way for small companies to get noticed by the press is for the business owner to promote themselves as an industry expert. For example the owner of a small accounting company can create a list of interesting tips that other businesses can utilize during the tax season. This list can then be sent out to journalists who cover finance, whether that’s in magazines, newspapers, or other publications.

When a media outlet starts doing stories about taxes , a business owner can then be quoted as an expert who  provided  advice for other business owners. When companies are able to create story ideas that the media outlets will find interesting, they’re not just promoting themselves but they’re also giving outlets a timely and useful story idea, which makes things easier for them too.

Digital Tools

Utilizing digital tools in a digital era has never been easier. There are plenty of options that can help companies with their PR tactics. One of the more useful digital PR tools is Google Alerts, which companies can use to keep track of certain words and their usage frequency online. That way, a business can get an idea of what terms are  relevant to their industry and what type of stories they should be telling.

Ronn Torossian is CEO of 5WPR, a leading PR agency

Ronn Torossian

Ronn Torossian is the Founder and Chairman of 5WPR, one of the largest independently-owned PR firms in the United States. With over 25 years of experience crafting and executing powerful narratives, Torossian is one of America’s most prolific and well-respected Public Relations professionals. Since founding 5WPR in 2003, he has led the company’s growth, overseeing more than 275 professionals. With clients spanning corporate, technology, consumer and crisis, in addition to digital marketing and public affairs capabilities, 5WPR is regularly recognized as an industry leader and has been named “PR Agency of the Year” by the American Business Awards on multiple occasions. Throughout his career, Torossian has worked with some of the world’s most visible companies, brands and organizations. His strategic, resourceful approach has been recognized with numerous awards including being named the Stevie American Business Awards 2020 Entrepreneur of the Year, the American Business Awards PR Executive of the Year, twice over, an Ernst & Young Entrepreneur of the Year semi-finalist, Metropolitan Magazine’s Most Influential New Yorker, a 2020 Top Crisis Communications Professional by Business Insider, and a recipient of Crain’s New York 2021 Most Notable in Marketing & PR. Torossian is known as one of the country’s foremost experts on crisis communications, and is called on to counsel blue chip companies, top business executives and entrepreneurs both in the United States and worldwide. Torossian has lectured on crisis PR at Harvard Business School, appears regularly on CNN & CNBC, is a contributing columnist for Forbes and the New York Observer, and has authored two editions of his book, “For Immediate Release: Shape Minds, Build Brands, and Deliver Results With Game-Changing Public Relations,” which is an industry best-seller. A NYC native, Torossian is a member of Young Presidents Organization (YPO), and active in numerous charities.

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