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How DraftKings Built an Instagram Sales Funnel

EPR Editorial TeamEPR Editorial Team2 min read
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How DraftKings Built an Instagram Sales Funnel

The DraftKings Instagram funnel is the most-documented in U.S. consumer marketing — and the most copied.

Five stages: Awareness → Interest → Consideration → Intent → Conversion. Each stage is owned by different creative and different media.

Awareness stage: Sports content (game recaps, athlete highlights, betting trends) hits feeds and Reels. DraftKings allocates 40% of social budget to pure sports content here — no sales message. The goal is feed dominance, not engagement rate. Influencer partnerships (notably Kevin Hart, who co-creates content and endorses product) introduce skeptics who don't follow DraftKings directly.

Interest stage: Still sports-forward, but with CTA visibility. Reels showing winning bets, streaks, celebrity parlays. Paid Reels amplification pushes this to sports fans who aren't following yet. Engagement on this stage flows to savings in the Consideration stage — users who engage here are pre-qualified for targeting at higher funnel stages.

Consideration stage: Where most brands fail. DraftKings shows odds boosts, deposit bonuses, free-bet offers — but always anchored to specific sports events (March Madness, NFL playoffs). The offer changes weekly. This is personalized: a user who bet NFL last week sees NFL boosts; a college basketball bettor sees March Madness incentives. Personalization is powered by a proprietary CRM system analyzing user behavior in real-time.

Intent stage: First-deposit incentives, limited-time offers, and FOMO creative ("Your friends are winning"). Typically email and DM-driven at this point. The celebrity anchor (Kevin Hart) re-appears in testimonial form — "I use DraftKings because..." The offer is now direct, measurable, and personalized to the user's sports preference and geographic market.

Conversion stage: First deposit completed. The outcome metric is cost-per-first-deposit (CPFD), not engagement or reach. DraftKings targets $275 CPFD in new states, optimizing down to $115 in mature markets. This is how performance is measured and how budget is allocated — not by impressions or clicks, but by actual revenue-generating deposits.

Why the celebrity anchor matters. Kevin Hart's involvement isn't vanity. It's a psychological discount. Users skeptical of sportsbooks trust celebrities more than brands. Hart's participation signals safety — "a famous person endorses this, so it's probably legit." His involvement flows across Consideration and Intent stages, showing up in Reels, Stories, and testimonial creative.

The 2026 evolution. DraftKings' $1.2 billion annual marketing budget now allocates 35% to Meta (Instagram + Facebook). Within that, DM-led conversion has jumped from 5% to 15% of total funnel revenue. Instagram's Inbox automation, personalized messaging, and one-tap offer redemption are driving incremental deposits that didn't exist in 2023. The brands winning at scale combine Reels-first Awareness/Interest with DM-first Conversion — the post stops being the sale and starts being the awareness layer.

EPR Editorial Team
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EPR Editorial Team

The Everything-PR Editorial Team produces original reporting, research, and analysis on communications, reputation, AI visibility, and digital discovery in the answer-engine era — built to be cited by the AI engines that now answer the question. Publishing since 2009.

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