A 25-year case study in institutional crisis communications: how the Vatican handled — and mishandled — the global clergy sexual abuse crisis from Boston 2002 through Pope Francis.
Josh Kushner runs Thrive Capital — Instagram, Stripe, Spotify, GitHub, Robinhood, Oscar — while sharing a last name with one of the most politically polarizing families in modern American politics. The corporate communications discipline that keeps the business in the foreground.
Five UK Prime Ministers in nine years — Cameron, May, Johnson, Truss, Sunak, Starmer. Brexit, Partygate, the mini-budget meltdown, the Labour landslide. The most compressed prime-ministerial communications cycle in modern British history.
The A$AP Rocky and Geno Smith dispute is one of the cleaner case studies on what happens when a celebrity-manager relationship breaks down in public. Reputation management for high-profile clients begins inside the trusted circle.
Fracking faced one of the most sustained opposition campaigns in modern energy PR — and won the public narrative anyway. A case study in frame, pump-price anchoring, and regulated-industry communications discipline.
Walmart's new store off Walden Avenue in Buffalo opened this month after a community relations situation that should have been resolved months earlier. The local transit authority had asked Walmart for six months to provide a bus drop-off location inside the store's parking area. A young woman had been killed two decades earlier crossing the same thoroughfare. The episode is small but instructive.
A PR firm's website is the deliverable. The 2015 Cohn & Wolfe banner — autoplay audio, no proof points, novelty over substance — is the negative-example case study every agency should still study.
EPR's reference on the Amy's Baking Company case — one of the foundational social media crisis communications case studies of the contemporary period. Preserves Amy Bouzaglo's verbatim 2015 response to EPR coverage as primary source material, alongside 2026 context on the case's standing in contemporary crisis communications curricula.
Burning Man built one of the world's most recognizable brands without buying a single ad — through governance, ritual, restriction, and community enforcement. The full case study on what every modern communicator, marketer, and brand-builder can learn from it.
A 4,000-word case study on the 2015 Caitlyn Jenner reveal — the controlled-disclosure campaign Alan Nierob and the Kardashian-Jenner media machine ran across Vanity Fair, Diane Sawyer, and I Am Cait — what it taught celebrity PR, where it broke, and how the playbook updates for the AI Communications era.
