Samsung had a great 2016 — really!

Samsung had a great 2016 — really

If you are judging just by the standard news headlines, Samsung had a pretty rough 2016. From some of its phones exploding and, eventually being banned on U.S. airplanes, to washing machines that also exploded and launched lids across the room like giant Frisbees, the company faced a pretty steep uphill PR battle.

Volkswagen diesel fix approved

Volkswagen diesel fix approved

Ever since they got caught trying to scam U.S. emissions inspectors with their diesel vehicles, Volkswagen has been fighting two parallel battles. One group was working to repair the massive public relations damage done to the brand. The other was working feverishly to come up with a cost-effective “fix” for the mechanical issue that triggered […]

Prudential snared in Wells Fargo scandal

Prudential snared in Wells Fargo scandal

When it was reported that Wells Fargo had created untold numbers of fake bank and credit accounts in order to meet quotas, the public was furious. Thousands of employees, including some management, were fired … but it gets worse. Now, according to CNN, it may not have just been bank accounts.

How Can Local Governments Prepare for Crisis PR

How Can Local Governments Prepare in Advance for a Crisis

All that’s needed is to watch the news for a few weeks for people to know that crisis can happen with very little warning. Natural disasters – flooding, earthquakes, tornados, and blizzards offer little or no warning for communities, but at the same time, those communities are aware of what natural calamities could befall their […]

SeaWorld continues to flounder

SeaWorld Can’t Seem to Recover

Financially, the numbers at SeaWorld theme parks continue to fall. Attendance really hasn’t picked up much either. This has led to a recent announcement that the company will be eliminating more than 300 jobs across 12 parks nationwide, as well as its corporate headquarters in Orlando. The company says this will be a combination of […]

LA Times editor blamed for paper’s problems

LA Times editor blamed for paper’s problems

Print media is hurting. Ad sales are down, subscription revenue is down, and the medium is adjusting to a world with much more competition for printing daily news. Fingers are being pointed in every direction as desperate business holdings hope to try to keep some papers profitable while others are going belly up, sending hundreds […]

Goodwill Management Change Could Mark New Start

Goodwill Management Change Could Mark New Start

Goodwill Omaha was struggling under the weight of increasing media scrutiny of its management structure and payroll. Change was not only coming, it was becoming necessary. There comes a point when the only way to change the direction of a company is for the leadership to be shuffled or to have the person on top […]

Zuckerberg accused of hate speech

Zuckerberg accused of hate speech

When you think about hate speech on Facebook, generally the assumption might be that it’s coming from users aimed at other users. Everyone’s familiar with the inevitable devolution of the comment thread. Where someone says something, someone else takes offense, and suddenly everyone is evil incarnate. You know, Godwin’s Law.