If you are judging just by the standard news headlines, Samsung had a pretty rough 2016. From some of its phones exploding and, eventually being banned on U.S. airplanes, to washing machines that also exploded and launched lids across the room like giant Frisbees, the company faced a pretty steep uphill PR battle.
Let’s face it, there are likely to be several corporations every year that run afoul of the public in one way or another. Some of the problems are mainly about poor timing and bad choices trying to move toward recovery afterward and some of them are choices made by the company that progressed until someone […]
Ever since they got caught trying to scam U.S. emissions inspectors with their diesel vehicles, Volkswagen has been fighting two parallel battles. One group was working to repair the massive public relations damage done to the brand. The other was working feverishly to come up with a cost-effective “fix” for the mechanical issue that triggered […]
All that’s needed is to watch the news for a few weeks for people to know that crisis can happen with very little warning. Natural disasters – flooding, earthquakes, tornados, and blizzards offer little or no warning for communities, but at the same time, those communities are aware of what natural calamities could befall their […]
Financially, the numbers at SeaWorld theme parks continue to fall. Attendance really hasn’t picked up much either. This has led to a recent announcement that the company will be eliminating more than 300 jobs across 12 parks nationwide, as well as its corporate headquarters in Orlando. The company says this will be a combination of […]
Print media is hurting. Ad sales are down, subscription revenue is down, and the medium is adjusting to a world with much more competition for printing daily news. Fingers are being pointed in every direction as desperate business holdings hope to try to keep some papers profitable while others are going belly up, sending hundreds […]
Goodwill Omaha was struggling under the weight of increasing media scrutiny of its management structure and payroll. Change was not only coming, it was becoming necessary. There comes a point when the only way to change the direction of a company is for the leadership to be shuffled or to have the person on top […]
When you think about hate speech on Facebook, generally the assumption might be that it’s coming from users aimed at other users. Everyone’s familiar with the inevitable devolution of the comment thread. Where someone says something, someone else takes offense, and suddenly everyone is evil incarnate. You know, Godwin’s Law.