Charles Town Utility Board Public Relations and Communications Services RFP

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Scope: The City of Charles Town, West Virginia, by and through its Utility Board is seeking proposals for professional services from qualified firms to provide Public Relations and Communications Services. CTUB is seeking a firm that has the capabilities to work in collaboration with the CTUB Board of Directors and Staff to develop proactive public relations programs that strategically help maintain and/or improve opinions and communications with the public. The firm should have proven capabilities in local media relations, customer relations, organizational marketing, website and social media management, and issues/crisis communications. Experience specifically related to Municipal Utilities and environmental issues such as PFAS, EPA and West Virginia Department of Environmental regulations is preferred but not required. 

Due Date: January 17, 2025

Proposal Requirements: Responses are to be concise, specific and straightforward. All pertinent information is to be contained in the response. Each response is to include the following:

Item 1 – Qualifications of the Organization: How long in business, location(s), size of staff, qualifications or current personnel. 1/3/25, 9:46 AM LEGAL ADS – JAN. 2, 2025 – SPIRIT OF JEFFERSON – West Virginia Legals https://wvlegals.com/legal-ads-jan-2-2025-spirit-of-jefferson/ 1/2 

Item 2- Information pertinent to the respondent’s background and experience relative to this project, public relations experience with a utility provider and/or public entity.

Item 3- List of current clients. 

Item 4- Three (3) references.

Item 5 – Submit a case study of a public relations program the firm has completed for a comparable client, including challenge presented, a description of the program implemented and any subsequent results. Please include contact information for the client.

Item 6- Firm Name, Address and Telephone number and email addresses.

Item 7 – Main Contact person. 

Item 8 – Respondent’s size and organizational structure.

Item 9- Resumes of personnel to be assigned to the project.

Item 10 – Fee proposal, include a breakdown of all fees for each task. The fee breakdown should be summarized with a total monthly cost to CTUB.

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