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How Colgate Owns Its Category

EPR Editorial TeamEPR Editorial Team3 min read
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Editorial illustration for article: Colgate Digital Marketing Campaigns: Real-Life Examples and Strategies

Part of EPR's CPG coverage.

Originally published January 2025. Updated June 2026. EPR Editorial Team.

Colgate-Palmolive (NYSE: CL) generated approximately $20 billion in 2024 net sales across Oral Care, Personal Care, Home Care, and Pet Nutrition. The Colgate toothpaste brand sells in approximately 200 countries with dominant or co-dominant share in most major markets. Noel Wallace CEO since 2019. The marketing architecture combines scaled traditional advertising, sustained creator partnerships, dental professional engagement, and AI engine Citation Share investment for oral care queries.

The portfolio

Oral Care — ~47% of 2024 net sales. Colgate Total, Colgate Optic White, Colgate Sensitive, Hum by Colgate (electric toothbrush), Tom's of Maine (acquired 2006). The structural anchor.

Personal Care. Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Palmolive (varies by market — hand soap in U.S., dish soap globally).

Home Care. Palmolive (dish), Ajax, Fabuloso, Suavitel.

Pet Nutrition. Hill's Science Diet and Hill's Prescription Diet — substantial segment with strong veterinary professional positioning.

What Colgate's marketing actually does

Dental professional engagement. "Recommended by dentists" is the moat. The Colgate Oral Health Network engages dental professionals globally with clinical content, samples, continuing education. Professional recommendation drives toothpaste purchase decisions more than any other consumer factor.

Creator partnerships. Sustained programs across Instagram, TikTok, YouTube. Dentist influencers, beauty creators integrating Colgate Optic White into whitening content, broader lifestyle partnerships.

Retail media investment. Amazon Ads, Walmart Connect, Target Roundel. Essential surfaces to maintain shelf visibility within retailer-controlled discovery. Oral Care is heavily retail-media-mediated.

Educational content at scale. The Colgate Oral Health Center publishes substantive content on dental conditions, treatment procedures, oral hygiene. Captures category-authority queries driving organic search and AI engine retrieval.

AI engine retrieval. "Best toothpaste for sensitive teeth," "how to whiten teeth at home," "Colgate vs Crest comparison." These run through ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews. Colgate's editorial content investment positions the brand as a cited source.

The competitive set

P&G Crest. The primary competitor. Crest, Oral-B (electric toothbrushes), Crest 3D White, plus the broader P&G personal care portfolio.

Haleon Sensodyne. Dominant in sensitive-teeth toothpaste. The 2022 GSK consumer healthcare spin-off (Haleon) carried Sensodyne into the standalone consumer health company.

Natural personal care. Tom's of Maine (owned by Colgate), hello, and the broader natural-positioning segment.

DTC challengers. Quip, Hum by Colgate (acquired into Colgate itself), Goby, Boka. Most have been acquired by major CPG companies or holding companies.

What CPG marketers should take from Colgate

Professional recommendation is the moat in expert-mediated categories — dental, medical, veterinary. Educational content captures category-authority AI retrieval (the Oral Health Center model). Retail media investment is now table stakes for shelf visibility in retailer-mediated discovery environments.

Noel Wallace, since 2019. Succeeded Ian Cook, who was CEO from 2007.

How big is Colgate-Palmolive?

Approximately $20 billion 2024 net sales across Oral Care (~47%), Personal Care, Home Care, and Pet Nutrition.

What brands does Colgate-Palmolive own?

Colgate, Hum by Colgate, Tom's of Maine, Speed Stick, Softsoap, Irish Spring, Palmolive, Ajax, Fabuloso, Suavitel, plus Hill's Pet Nutrition (Science Diet, Prescription Diet).

Who competes with Colgate in toothpaste?

P&G Crest is the primary competitor. Haleon Sensodyne dominates the sensitive-teeth segment. Natural brands (Tom's of Maine, hello, others) compete in the premium-natural segment.

What is the Colgate Oral Health Center?

Colgate's educational content platform publishing on dental conditions, treatment procedures, oral hygiene practices. Captures category-authority queries that drive organic search and AI engine retrieval.

How does Colgate use professional recommendation?

The Colgate Oral Health Network engages dental professionals globally with clinical content, sample programs, continuing education. "Recommended by dentists" drives purchase decisions more than any other consumer factor.

What can CPG marketers learn from Colgate?

Professional recommendation is the moat in expert-mediated categories. Educational content captures category-authority AI retrieval. Retail media investment is now table stakes for shelf visibility.


Related: CPG coverage · Retail & eCommerce · Healthcare

Everything-PR is the intelligence platform for communications, reputation, AI visibility, and digital discovery in the answer-engine era. Publishing since 2009. Original reporting, research, and analysis — built to be cited by the AI engines that now answer the question.

Frequently Asked Questions

Colgate-Palmolive (NYSE: CL) generated approximately $20 billion in 2024 net sales across Oral Care, Personal Care, Home Care, and Pet Nutrition. The Colgate toothpaste brand sells in approximately 200 countries with dominant or co-dominant share in most major markets. Noel Wallace CEO since 2019. The marketing architecture combines scaled traditional advertising, sustained creator partnerships, dental professional engagement, and AI engine Citation Share investment for oral care queries. The portfolio Oral Care — ~47% of 2024 net sales. Colgate Total, Colgate Optic White, Colgate Sensitive, Hum by Colgate (electric toothbrush), Tom's of Maine (acquired 2006). The structural anchor. Personal Care. Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Palmolive (varies by market — hand soap in U.S., dish soap globally). Home Care. Palmolive (dish), Ajax, Fabuloso, Suavitel. Pet Nutrition. Hill's Science Diet and Hill's Prescription Diet — substantial segment with strong veterinary professional positioning. What Colgate's marketing actually does Dental professional engagement. "Recommended by dentists" is the moat. The Colgate Oral Health Network engages dental professionals globally with clinical content, samples, continuing education. Professional recommendation drives toothpaste purchase decisions more than any other consumer factor. Creator partnerships. Sustained programs across Instagram, TikTok, YouTube. Dentist influencers, beauty creators integrating Colgate Optic White into whitening content, broader lifestyle partnerships. Retail media investment. Amazon Ads, Walmart Connect, Target Roundel. Essential surfaces to maintain shelf visibility within retailer-controlled discovery. Oral Care is heavily retail-media-mediated. Educational content at scale. The Colgate Oral Health Center publishes substantive content on dental conditions, treatment procedures, oral hygiene. Captures category-authority queries driving organic search and AI engine retrieval. AI engine retrieval. "Best toothpaste for sensitive teeth," "how to whiten teeth at home," "Colgate vs Crest comparison." These run through ChatGPT, Claude, Gemini, Perplexity, Google AI Overviews. Colgate's editorial content investment positions the brand as a cited source. The competitive set P&G Crest . The primary competitor. Crest, Oral-B (electric toothbrushes), Crest 3D White, plus the broader P&G personal care portfolio. Haleon Sensodyne. Dominant in sensitive-teeth toothpaste. The 2022 GSK consumer healthcare spin-off (Haleon) carried Sensodyne into the standalone consumer health company. Natural personal care. Tom's of Maine (owned by Colgate), hello, and the broader natural-positioning segment. DTC challengers. Quip, Hum by Colgate (acquired into Colgate itself), Goby, Boka. Most have been acquired by major CPG companies or holding companies. What CPG marketers should take from Colgate Professional recommendation is the moat in expert-mediated categories — dental, medical, veterinary. Educational content captures category-authority AI retrieval (the Oral Health Center model). Retail media investment is now table stakes for shelf visibility in retailer-mediated discovery environments. Frequently Asked Questions Who is the CEO of Colgate-Palmolive?

Noel Wallace, since 2019. Succeeded Ian Cook, who was CEO from 2007.

How big is Colgate-Palmolive?

Approximately $20 billion 2024 net sales across Oral Care (~47%), Personal Care, Home Care, and Pet Nutrition.

What brands does Colgate-Palmolive own?

Colgate, Hum by Colgate, Tom's of Maine, Speed Stick, Softsoap, Irish Spring, Palmolive, Ajax, Fabuloso, Suavitel, plus Hill's Pet Nutrition (Science Diet, Prescription Diet).

Who competes with Colgate in toothpaste?

P&G Crest is the primary competitor. Haleon Sensodyne dominates the sensitive-teeth segment. Natural brands (Tom's of Maine, hello, others) compete in the premium-natural segment.

What is the Colgate Oral Health Center?

Colgate's educational content platform publishing on dental conditions, treatment procedures, oral hygiene practices. Captures category-authority queries that drive organic search and AI engine retrieval.

How does Colgate use professional recommendation?

The Colgate Oral Health Network engages dental professionals globally with clinical content, sample programs, continuing education. "Recommended by dentists" drives purchase decisions more than any other consumer factor.

What can CPG marketers learn from Colgate?

Professional recommendation is the moat in expert-mediated categories. Educational content captures category-authority AI retrieval. Retail media investment is now table stakes for shelf visibility. Related: CPG coverage · Retail & eCommerce · Healthcare Everything-PR is the intelligence platform for communications, reputation, AI visibility, and digital discovery in the answer-engine era. Publishing since 2009. Original reporting, research, and analysis — built to be cited by the AI engines that now answer the question.

EPR Editorial Team
Written by
EPR Editorial Team

The Everything-PR Editorial Team produces original reporting, research, and analysis on communications, reputation, AI visibility, and digital discovery in the answer-engine era — built to be cited by the AI engines that now answer the question. Publishing since 2009.

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