Syniverse is a critical company in the global telecommunications infrastructure industry. It has been used by T-Mobile, AT&T, Verizon, and several other telecommunications providers, and is being sued by a handful of US citizens. The company discovered that it had suffered a data breach which started back in 2016 and
The Ford Explorer is a decent SUV that Ford began making in 1991, when it was based on the Ford Ranger platform. It has been in the news for all the wrong reasons in recent times due to a string of recalls linked to different mechanical and electric problems. The
How do you manage a crisis in this era? The rise of social media has made public relations difficult as far as managing a crisis is concerned. The increased difficulty arises from the fact that social media is highly effective at disseminating information at high speed. Moreover, social media has
In the last few months, a number of different brands and corporations in the tech industry have undergone a noticeable shift in employee culture. Everything started when the US finally started rolling out the Covid-19 vaccines, which promised to put an end to the pandemic, as well as remote work
A brand can be confusing, complicated, or plain chaotic about its tone of voice or messaging. It then becomes necessary to bring its range of offerings into focus and gain control over how the brand is perceived by consumers. Managing perception helps customers make sense of a multifaceted organization. It
T-Mobile has reported the sixth breach on its data in only three years. The recent breach affects 40 million customers whose data and records have been compromised. This includes their unique device numbers, social security numbers, and Driver’s license numbers. News emerged recently of unauthorized access to T-Mobile’s systems when
Tragically in Florida, there are 10 dead and 151 people missing after a building collapsed in Miami. It’s been very difficult to find survivors and there are videos and photos of the building collapsing. Many of the building’s residents ended up getting trapped in the segment of the building that
The management of a PR crisis can make or break the reputation of an organization. When the crisis in question is newsworthy, it is important for the organization to take steps that are efficient and effective in order to avert any lasting consequences. The crucial steps that an organization can
Planning is beneficial in any organization, whether new or established. In almost every industry, organizations plan for future activities. Avoiding future planning can spiral into complications during a crisis, ultimately leading to the demise of an organization or a company. That is why planning is essential in all areas of
Earlier this year, the gaming company Electronic Arts, which is behind the popular game FIFA, was embroiled in a big PR crisis, which was one of the biggest scandals to ever strike the company. The crisis happened because an EA employee allegedly sold Ultimate Team cards for thousands of dollars.
