Crisis PR

Munoz Will Not Be United Chairman

Munoz Will Not Be United Chairman

Not that long ago, United CEO Oscar Munoz was riding high. Recently named PR Week’s Communicator of the Year, Munoz was already United CEO and was all set to step into the Chairman’s seat. Then came a series of escalating PR problems and at least one outright PR disaster. Munoz

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Power Ranger Headed to Prison

Power Ranger Headed to Prison

For a generation of American kids, most who are now adults, the Power Rangers were the ultimate superhero team. The color-coded ninjas with their powerful “zords” wreaked havoc on a universe of evil while their teenage alter egos wrestled with typical adolescent angst.

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Can Sean Spicer Regain Public Trust

Can Sean Spicer Regain Public Trust?

Has anyone taken more heat in his position than Sean Spicer? The butt of endless jokes and constant barrages of criticism, President Trump’s Press Secretary is looking a little tired around the eyes lately. And there’s good reason. For all the vitriol hurled at his boss, there seems to be

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Penn State Case Goes to the Jury

Penn State Case Goes to the Jury

It was the case that ruined a reputation and nearly destroyed one of the top college football programs in the nation. And it’s still in court, which means negative headlines popping up for Penn State time and again.

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Kesha Speaks Out About Online Bullying

Kesha Speaks Out About Online Bullying

And now for a public service announcement from … Kesha? Yes. The singer, songwriter, and rapper has been at the center of many harsh online “conversations,” and now she’s speaking out about online bullying. At the recent SXSW festival, she took part in a panel discussion on the topic and

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Marines Change Their Public Relations Campaign

Marines Change Their Public Relations Campaign

The ads are memorable: A daring adventurer scales a cliff and engages in a fight to the death with a massive dragon. He defeats the beast and earns the right to take his place among The Few and The Proud … the Marines. The campaign and others like it emphasized

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Lessons from the CDC about Crisis Communications

Lessons from the CDC about Crisis Communications

The Center for Disease Control (CDC) deals with a very specific type of problem. So planning for a crisis situation in advance is easier than in some businesses, but putting that aside, most businesses provide a limited number of products or services, so setting up an advance plan for crisis

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