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Three Reputation Surfaces: Google SERP, AI Overview, ChatGPT
AI

Three Reputation Surfaces: Google SERP, AI Overview, ChatGPT

Reputation management traditionally focused on Google search results. Today, brands face three distinct surfaces: the Google SERP, AI Overviews, and standalone AI tools like ChatGPT. Each requires a different strategy. This article explores why a single approach is no longer effective and outlines a complete reputation management strategy for the AI era.

EPR Editorial Team ·
AI Is the First Salesman in Luxury
AI Visibility

AI Is the First Salesman in Luxury

For two decades, luxury expert Seth Semilof has observed the evolving landscape of high-end sales. Now, he notes a significant shift: artificial intelligence has become the "first salesman in the room," influencing ultra-high-net-worth buyers before they even engage with a broker. In partnership with 5W AI Communications, Haute Living conducted "The AI Concierge Report," a study examining how AI engines recommend branded residences. The findings reveal that a few key brands dominate AI answers, while others, despite their prestige, are largely overlooked. This consolidation of AI recommendations poses a critical challenge and opportunity for developers, brands, and brokers in the luxury market, emphasizing the new importance of AI presence as asset protection and a sales tool.

Seth Semilof ·
AI Communications vs GEO vs SEO
AI Communications

AI Communications vs GEO vs SEO

This article clarifies the differences between AI Communications, Generative Engine Optimization (GEO), and Search Engine Optimization (SEO), explaining their unique metrics, timelines, and how they fit into a strategic hierarchy. It emphasizes the importance of understanding each discipline to effectively allocate marketing budgets and achieve optimal content visibility across different platforms, including traditional search engines and AI answer engines.

Ronn Torossian ·
How Beauty PR Changed in 2026
Beauty

How Beauty PR Changed in 2026

The beauty category was an early case study in influencer-driven brand building. The structural shifts now reshaping the category — influencer fatigue, AI-driven product discovery, retail consolidation, and shifting consumer trust — make the current period more interesting and mo

EPR Editorial Team ·
AI Is Not Replacing Marketers
Marketing

AI Is Not Replacing Marketers

Artificial intelligence is transforming digital marketing, bringing both excitement and fear. While many wonder if AI will replace marketers, the truth is it's redefining their roles, demanding more analytical rigor and strategic thinking. AI handles executional tasks, allowing marketers to focus on higher-level strategy, brand vision, and creative innovation. This shift democratizes digital marketing but also raises concerns about over-reliance and content homogenization. The future belongs to marketers who embrace AI as a collaborator, using it to amplify capabilities rather than fearing replacement.

EPR Editorial Team ·
Paid Media in the AI Era: What Still Converts
CPG

Paid Media in the AI Era: What Still Converts

Paid media still converts in the AI era, but primarily at the intent stage. Branded search, retargeting, and high-intent shopping ads are effective for capturing existing demand. Cold top-of-funnel paid media converts poorly due to rising costs and signal loss. As AI engines handle discovery, paid media's natural territory contracts toward the bottom of the funnel, focusing on demand conversion rather than creation.

EPR Editorial Team ·
 Why Performance Marketing Stopped Working: The Demand Equation
CPG

Why Performance Marketing Stopped Working: The Demand Equation

Performance marketing has become expensive, crowded, and harder to measure due to rising acquisition costs, signal loss from privacy changes, and audience saturation. The Demand Equation explains that performance marketing efficiently captures demand but poorly creates it. This article details why brands overpay when asking performance marketing to do both and how to reallocate demand creation to more effective channels.

EPR Editorial Team ·
When Image Outruns Judgment: Bud Light, BrewDog, and the Cost of Losing the Narrative
Food & Beverage

When Image Outruns Judgment: Bud Light, BrewDog, and the Cost of Losing the Narrative

Bud Light lost the #1 US beer position in mid-2023 after a single influencer post landed without internal alignment. BrewDog's CEO stepped down in 2024 after a decade of provocation-led marketing collided with the company's own workplace record. Two failures, one mechanic — image outran judgment. The timeline, the structural pattern, and the rails alcohol brands still need to run on.

EPR Editorial Team ·