The Center for Disease Control (CDC) deals with a very specific type of problem. So planning for a crisis situation in advance is easier than in some businesses, but putting that aside, most businesses provide a limited number of products or services, so setting up an advance plan for crisis
White House Press Secretary Sean Spicer recently blocked a few news agencies from a press briefing. The action caused a furor in the press, especially those whose reporters were banned … The New York Times, Politico, CNN, BuzzFeed, and The Washington Post among them. In fact, the briefing was an
During his short and meteoric media career, Milo Yiannopoulos has lived by provoking. He built his brand punking and trolling people on Twitter, then added to it by writing controversial articles and giving incendiary speeches specifically targeted to enrage various groups. When enough people were talking about him – rather
Howard Stern, the once and possibly future King of All Media is in trouble again. This time, Stern is being sued in federal court over a taped and rebroadcast phone conversation.
When you’re running things, you are held responsible for the decisions of your team, even if you never worked directly with them, and they messed up on their own time. Such is the way of things, especially in the Internet Age. Couple that truism with the fact that prevailing perception
The allegations rocked the very foundations of one of the world’s largest religions. Catholic clergy were being accused of vile crimes against the children they had been called and commissioned to serve. Not in isolated incidents, but in numbers that filled headlines in nearly every paper in the free world.
No matter which side of this issue people are on, the government is in crisis communication mode … or it should be. The problem seems to be, though, that the government representatives are just as divided as the citizens, immigrants, and the global community. A separatist stance could be taken
Linda Rutherford, VP and chief communications officer at Southwest Airlines, recently shared some tips for crisis communications and making a plan in advance. These ideas apply to all businesses and are pretty basic concepts. If you don’t already have a plan, start one, and if you do, continue to update
Months back, when Mylan, maker of the popular EpiPen announced that the product’s price was going up rather precipitously, people from coast to coast panicked, then began looking for another option. Some tried to go without the life-saving drug. Others looked toward Canadian import companies. This was the status for countless
Let’s face it, there are likely to be several corporations every year that run afoul of the public in one way or another. Some of the problems are mainly about poor timing and bad choices trying to move toward recovery afterward and some of them are choices made by the
