A business that likes or comments on the posts of another business drives interaction for the other firm. Increased interaction also encourages fans of the other business to like the your business page as well. This improves customer loyalty and engagement for both companies.7) Respond To Feedback A business fan page provides the ideal location for customer feedback. Customers can easily post messages directly onto the wall of a Facebook business page. Regardless of whether this feedback is positive or negative, business owners should respond as often as possible. Responding to feedback on a Facebook page benefits the relationship with the specific customer. But it also shows other prospective customers that your business is responsive to the needs of its users. A business page that shows immediate response to customer feedback is a visible signal of a company that cares about its customers. 8) Publish Consistently The Facebook platform documents every update with a public time and date stamp. Users see public evidence of the frequency and timing of every business page update. Publishing on a consistent basis shows potential customers that your business is still active online. A consistent publishing schedule also makes it more likely that interested fans will take the time to engage with your business and Like your page. Although more frequent updates are better, a consistent schedule is most important. Even a once-per-week publishing schedule will encourage potential fans to Like your page more than a dormant page with no updates. 9) Consider Facebook Advertising Finally, firms with a marketing budget should consider a Facebook advertising campaign to drive users to a specific fan page. Since Facebook ads only appear to existing users of Facebook, your campaign will only be spending money on the audience most likely to engage with your page. Other forms of online advertising like Google AdWords or Bing Advertising are far less effective since they do not exclude people who are not on the Facebook platform. For businesses with high-lifetime customer value, investing in a targeted Facebook advertising campaign can be an ideal way to jump-start a business fan page.
Nine Ways to Get More Facebook Fans for Your Business Page
By Editorial Team5 min read

The Everything-PR Editorial Team produces reporting, research, and analysis across thirty verticals — communications, reputation, AI visibility, public affairs, media systems, and digital discovery in the answer-engine era. Publishing since 2009.
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