Requests for Proposals (RFP): Strategic Website Support for the NDC Partnership
Due Date: TOR Submission All proposals must be submitted on march 12 2024, to Caitlin.Pinkard@ndcpartnership.org. Please use the following format for the email subject line: “Strategic Website Support: TOR Response.” All proposals must be submitted in electronic format in one packaged document.
OVERVIEW The NDC Partnership website serves as a resource for current and prospective members, as well as a general climate-informed and technical audience. The site provides general information on the work and impact of the NDC Partnership, contains a live Country Action map that provides information about every country’s climate action around the world, and hosts a unique learning platform, the NDC Partnership Knowledge Portal. The Knowledge Portal is NDC Partnership’s primary platform for publicly sharing good practices, tools, platforms, finance opportunities and other resources related to NDC implementation and enhancement and sustainable development. Current open-source and searchable modules of the Knowledge Portal include the following:
• Climate Toolbox: a database of tools, resources, and advisory support
• Good Practice Database: a database of country case studies and examples pf good practice from climate action design and NDC implementation
• Climate Funds Explorer: a database of open, public international climate funding opportunities
• Climate Finance Bulletin: a repository of open, time-bound climate funding opportunities and calls for proposals for countries and implementing partners
• Explore NDC Content: a page pulling in Climate Watch data on countries’ NDCs and historical emissions, allowing users to explore global trends via a map and to assess key details of countries’ submitted NDCs For more detailed information about the Knowledge Portal, please see the Annex.
SCOPE OF WORK AND ACTIVITIES
Scope 1: Ongoing Website Maintenance & Security
The Partnership’s main site is built in Drupal 9 (D9) and each microsite is built in
WordPress; the main site and each microsite will require both routine maintenance and
security updates, including:
• Server environment and security updates, including overseeing Drupal
and WordPress updates and ensuring security standards are met;
• Implementation of clean user-friendly views and CMS, and staff training on
new CMS for basic website maintenance and updates;
• Performance improvements (e.g., scalability, load times, low bandwidth
performance, analysis completion); and
Work under this Scope of Work will be compensated on a fixed price basis per month. It
is estimated that approximately 20+ hours of support is needed per month for this
Scope of Work. This may change, and the NDC Partnership will rely on its vendor to
make recommendations on any additional updates, deliverables, and timelines, as
needed.
Scope 2: Ongoing Website Development & Design
The NDC Partnership’s main website will require design changes to refresh the look and feel of the site in line with the Partnership’s evolving branding and messaging, including:
• Project Management, including scheduling and attending meetings, answering client questions and email and invoicing and contracting.
• Providing strategic guidance on website and microsite development and design, including building and presenting wireframes and designing icons, infographics and immersive features;
• Implementation of Google Analytics (GA) for tracking web traffic and page metrics and making informed, strategic design recommendations based on GA usage and best practices;
• Improving the design and user experience of the website, including building out dedicated modules for specific initiatives and thematic work;
• Conducting mobile compatibility assurance and quality assurance testing; and
• Routine communication, progress reports and deadline setting.
Compensation under Scope of Work 2 will be based upon the work negotiated in each individual work order. Payment will be made on a cost reimbursement basis upon submission to and approval by the NDC Partnership team of invoices and work order deliverables.
Scope 3: Ongoing Website Development & Design of the Knowledge Portal
The Knowledge Portal will require ongoing development support for distinct features, in addition to regular maintenance activities. This may include activities such as the following:
• Deployment of an email subscription feature to enable users to sign up to receive custom updates when new entries are added to the Climate Finance Bulletin
• Development of a Google Analytics Dashboard for the Knowledge Portal to enable better understanding of the types of users visiting the Portal, their details, and page browsing patterns.
• Potential incorporation of Artificial Intelligence (AI) technologies into the Knowledge Portal systems, such as for knowledge organization and content generation, following completion of scoping exercises by the Support Unit
• Support updates to Knowledge Portal content download features, including a French language download of the Climate Funds Explorer funding opportunity data
• Regular maintenance and bug fixes to the Knowledge Portal and its modules,
as needed Compensation under Scope of Work 3 will be based upon the work negotiated in each individual work order. Payment will be made on a cost reimbursement basis upon submission to and approval by the NDC Partnership team of invoices and work order deliverables.
Scope 4: Build of the 2024 and 2025 Partnership in Action (PiA) Microsites
The vendor will build the 2024 and 2025 Partnership in Action (PiA) Microsites, using the existing 2023 PiA microsite to inform development and design. The scope of work will include:
• Building and presenting a concept proposal for the 2024 and 2025 microsite in line with the 2023 microsite and the Partnership’s brand;
• Build wireframes and design a new suite of icons, infographics and immersive features, as needed;
• Improve the design and user experience of the PiA microsite; and
• Conduct mobile compatibility assurance and quality assurance testing. Compensation under Scope of Work 4 will be based upon the work negotiated in the concept proposal for each microsite. Payment will be made on a cost reimbursement basis upon submission to and approval by the NDC Partnership team of invoices and work order deliverables.
The scopes of work on the website and microsites are based on the current and anticipated needs of the NDC Partnership Support Unit. These may change, and the NDC Partnership will rely on its vendor to make recommendations on any additional updates, deliverables, and timelines, as needed. Please see below for the specific deliverables, activities, and timelines.
Scope 5: Build of NDC Update Guidance
The vendor will integrate and develop an online, interactive version of the NDC Partnership’s NDC Update Guidance into the NDC Partnership website. This tool is currently under development with a third-party vendor; this vendor will need to integrate and implement existing wireframes into the NDC Partnership website in coordination with the existing vendor and Support Unit staff. The tool will help users easily navigate the Guidance including posting additional partner guidance and support available to users.
Compensation under Scope of Work 5 will be based upon the work negotiated in each individual work order. Payment will be made on a cost reimbursement basis upon submission to and approval by the NDC Partnership team of invoices and work order deliverables.
Scope 6: Build of Climate Investment Planning and Mobilization Framework
The vendor will build an online interactive version of the NDC Partnership’s Investment Planning and Mobilization Framework. The tool will be user-friendly and will include more details than the PDF Framework, including links to resources, TOR templates, and additional guidance as relevant.
Compensation under Scope of Work 6 will be based upon the work negotiated in each individual work order. Payment will be made on a cost reimbursement basis upon submission to and approval by the NDC Partnership team of invoices and work order deliverables.
