Crisis PR

fake reviews

FTC Settles Complaint Against PR Firm for Using Fake Testimonials

The U.S. Federal Trade Commission has settled a complaint it made against a public relations firm Reverb Communications which accused them of using employees to pose as ordinary customers and post reviews of video games on Apple’s iTunes store. The settlement and requires Reverb to delete all misleading reviews and

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Leading under pressure book everything-pr

Leading Under Pressure: Crisis Management and Leadership

“Leading Under Pressure: From Surviving to Thriving Before, During and After a Crisis”, the new book by Erika Hayes James and Lynn Perry Wooten, analyzes recent major PR crises such as the BP oil spill, the Toyota and Tylenol recalls, or the collapse of the banking industry, to better explain

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