Category: Insights

social media strategy

Faster than a Speeding Bullet?

If you’re old enough to remember this description of Superman and are in charge of your company’s marketing and reputation, read this because the environment has indeed changed and there’s also a new sheriff...

customer service 0

Resolve Customer Issues with Live Chat

Nervous about adding live chat to your online store? Your reservations are understandable, especially if you’re used to working with customers over email. With email, customers rarely expect an instant reply; you can use...

customer service 0

Creative Ways to Thank Your Customers

Showing appreciation is one of the simplest ways to build rapport in any relationship, and the one that you form with your customers is no different. Indeed, showing your customers that you care is...

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Top Tips for Budding Entrepreneurs

As the founder of successful production company Modern Producers, Adrian Wood has a thing or two to say about building a workable subscription model. And a growing business. The key, he says, is putting...

collaborative work spaces 0

Are Open Collaborative Offices Really the Solution?

Seemingly everywhere, a new start-up opens its doors to new employees, boasting about open office space and a collaborative environment. These open office plans are a newer trend, and the idea is that employees...

Customer Loyalty 0

Easy Ways to Build Customer Loyalty

Customer loyalty is an important element of the customer relationship, and it’s an integral part of increasing the efficiency of marketing. After all, repeat customers are much easier to maintain than prospecting for new...

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