Category: PR Insights

Crisis Management Plan

What to Do During a Brand Crisis

When a brand crisis looms, it can feel like an unanticipated wave, ready to engulf years of painstakingly built reputation. In today’s hyper-linked world, a single misstep can echo across social media, news channels, and online...

2 way communication in the workplace

Crafting Effective Apologies in the Skeptical Age

In today’s world, rife with misinformation and doubt, the art of a sincere apology has become more crucial than ever. Gone are the days when a simple “sorry” sufficed. Navigating the complex “post-truth” landscape...

scandal

Why Some PR Stunts Fail

Celebrity-led brand stunts can be a hit or miss. From Ryan Reynolds’ funny Twitter takeover to Kendall Jenner’s Pepsi disaster, they can go either way. However, there is a way for brands to find...