
Providing Excellent Customer Service in the Shifting Online Landscape
While the basics of customer service have not changed recently, the finer points of customer service have, due to the growing reliance upon the Internet to conduct business.
While the basics of customer service have not changed recently, the finer points of customer service have, due to the growing reliance upon the Internet to conduct business.
Sheepy’s special New Year’s party tips and ideas for the PR industry are a blast.
Is social media marketing a perfect fit for your business? Well, it depends on a number of factors, some discussed here by Sachin Bansal.
Boutique public relations firm Whitegate PR has just been selected agency of record for Ann Fry’s We Are Booming Project. The We Are Booming Project is an independent, New York-based initiative with national appeal promoting the baby boomer generation and working to change misconceptions about aging.
A company called WellHome came into view today for the first time. Whereas most big companies only try and hype environmental solutions, there are actually some that offer credible solutions for Global Warming and even saving money on energy bills. Insulating your home may be as big a contribution to
The Exploring Islam Foundation (EIF), founded by a group of young British Muslim professionals deeply concerned about the public perception of their faith, uses PR campaigns to challenge misconceptions about Islam and raise awareness about its universal values and contributions. After an extremely successful first campaign, a second one is
Personal profile startup About.me is acquired by AOL. All of 4 days ago About.me was launching publicly. Form the Tech Crunch video, CEO Tony Conrad explains that they actually signed the LOI (letter of intent) back in November.
A total lunar eclipse concomitant with the Winter Solstice happens once in 632 years, and NASA doesn’t waste a good PR opportunity. See how.
While most marketers understand the mechanism of social engagement and the need to provide an ongoing, constant stream of content and interaction, a lot of them regret lacking the time and effort to put their understanding and plans into action. New research shows marketers feel they could have done a
Active lifestyle agency Hanson Dodge Creative (HDC) and social media and public relations firm Comet Branding + PR will join hands on January 1st and start 2011 with a merger that will expand their collective ability to provide quality services to a growing list of global clients.