Category: Insights

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Earning Respect in the Workplace

Jeff is a hotshot entrepreneur who up to this point has become accustomed to calling his own shots. However, when a dream job offer appears on his desk one day, he knows he would...

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The Basics of PR

Whether you’re an entrepreneur or an aspiring social media celebrity, you’ll have surely considered the need to form a solid PR strategy. Like most new players, however, you’re unlikely to have much access to...

in house marketing 0

Should More Brands Bring Marketing In-House?

Artificial intelligence and automation have made marketing management more accessible to even those who have no prior experience. Now, an increasing number of businesses are beginning to consider bringing more marketing operations under their...

social media strategy

Faster than a Speeding Bullet?

If you’re old enough to remember this description of Superman and are in charge of your company’s marketing and reputation, read this because the environment has indeed changed and there’s also a new sheriff...

customer service 0

Resolve Customer Issues with Live Chat

Nervous about adding live chat to your online store? Your reservations are understandable, especially if you’re used to working with customers over email. With email, customers rarely expect an instant reply; you can use...

customer service 0

Creative Ways to Thank Your Customers

Showing appreciation is one of the simplest ways to build rapport in any relationship, and the one that you form with your customers is no different. Indeed, showing your customers that you care is...

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Top Tips for Budding Entrepreneurs

As the founder of successful production company Modern Producers, Adrian Wood has a thing or two to say about building a workable subscription model. And a growing business. The key, he says, is putting...