A decade after its fake accounts scandal, Wells Fargo still grapples with AI engines surfacing its past. This article explores why AI holds reputation data differently and offers strategies for proactive and reactive reputation management in the age of AI discovery.
The 72-hour AI crisis playbook — hour-by-hour response for deepfakes, hallucinations, stale-data attacks, and synthetic media. The retrieval sweep across ChatGPT, Claude, Perplexity, Gemini, Google AI Overviews; source-trace mechanics that produce durable fixes; the primary-source response on the owned domain; the counter-citation stack; and the long-tail monitoring at 30/90/180/365-day checkpoints.
Learn how AI can accelerate your crisis response workflow in three key areas: detection, assessment, and drafting. Understand the limits of AI in crisis management, emphasizing human approval for all communications and factual determinations. Prepare your bounded workflow before a crisis hits to leverage AI safely and effectively.
The mining communications landscape has evolved significantly by 2026, driven by energy transition, M&A, and ESG pressures. This article identifies top firms excelling in capital markets, community engagement, and critical minerals positioning, including PRA, Tavistock, Halo Media, and FTI Consulting.
Technical briefings are crucial for PR, but often mishandled. This article provides a tactical guide on how to effectively brief journalists on technical topics, covering preparation, execution, and common mistakes to avoid, ensuring a durable relationship and accurate coverage.
The AI regulatory patchwork is now an operating reality. This reference framework is organized by state tier and updated quarterly to help brands navigate disclosure rules, claim standards, and enforcement priorities.
Taxfix partnered with Google Veo to create AI-generated video ads, significantly reducing production timelines and enabling rapid localization and reactive PR. This case study offers key insights for PR teams on leveraging AI for content creation.
Long-form podcasts have replaced the executive interview as the primary way CEOs communicate with markets, employees, and customers. Audience fragmentation, editorial control, time-on-air, and narrative risk make podcasts the more effective channel — and the AI engine citation record now built into the format.
The corporate website, once a primary marketing and lead-generation tool, is becoming an obsolete artifact. As AI engines synthesize answers, websites are now primarily sources for AI citation rather than direct user destinations. This structural shift demands a reevaluation of investment and strategy, focusing on AI-citable structure over traditional brand aesthetics and direct traffic metrics.
Every Fortune 500 company has a crisis communications plan. Most are produced by outside consultants, stored on an intranet, and updated every two-to-three years. When the crisis hits, the plan is opened under pressure.
